Business Growth Part 3

Welcome to the Advanced Strategic Frameworks Hub (V2)

This application presents a new set of advanced strategic and operational frameworks. Navigate through the sidebar to explore each tool, input your data, and leverage AI for insightful brainstorming.

Each framework is designed to help you analyze specific business challenges, identify opportunities, and plan actionable steps. Use the interactive elements and AI suggestions to maximize your strategic thinking.

1. VRIO Strategic Assessment

This framework helps you evaluate your firm's resources and capabilities to determine if they are a source of sustained competitive advantage. Rate each parameter and brainstorm changes to scale profitably.

What's your Score on each one of the following Parameters? (Rate on a Scale of 1 - 10, where 1 means Very Bad and 10 means Excellent!)

Value - Utility for my Customer (Score 1-10)

Rare - Rivalry among Existing Competitors (Score 1-10)

Inimitable - Threat of New Entrants & New Substitutes (Score 1-10)

Organized - Possibility to Scale from Regional to National/Global Brand (Score 1-10)

What 3 New Changes would you bring in your Each of the Following in order to Scale as a Profitable Organisation?

2. Customer Exit Barrier Analysis

Identify and analyze factors that prevent customers from switching to competitors. Learn from industry leaders and brainstorm ways to create strong exit barriers for your own business.

Identify and Name the Largest Player in your Industry who has Created some form of an Exit Barrier:

Exit/Switching Barrier (Tick all that apply)

Other Barriers:

What 5 Things can you do to Build a Barrier in your Business, so that Customer Doesn't Leave you?

3. Market Entry Deterrence

Understand your customer's objections and available alternatives, then strategize how to build powerful entry barriers to deter new competitors in your market.

Psychographics and Demographics of My Customer

Age: Income Bracket: Gender: Marital Status: Education:

Mindset: Lifestyle: Interests: Culture: Aspirations:

Buyer Segment:

Urban Rural Bargainer

My Current Portfolio of Product(s) / Service(s)

Customer's Objections / Available Options (AATNA - Another Alternative to Negotiated Agreement)

Customer's Objections:

Available Options (AATNA):

Entry Barrier (Please Tick all that apply)

Brainstorm and Identify what New Changes in Your New Product/Service Strategy that you will Adopt to Kill the Objection and Options of your Customer.

4. Product Portfolio Navigator

Evaluate your existing product and service portfolio based on key qualification criteria. Identify opportunities for new changes to optimize your offerings and brand identity.

Q1. Describe your existing product/service portfolio.

Q2. Qualify your existing product/service portfolio based on the following qualification criteria:

Q3. What 3 new changes would you like to bring in your existing product/service portfolio?

5. Critical Success Factor Blueprint

Identify weak areas that, if transformed, can lead to significant growth. Select and prioritize critical success factors, then build an end-to-end execution plan for your company's massive CSF strategy.

Think of 3 Weak Areas that, if Transformed are Capable of Getting you a 5-10X Growth, but are Being Missed.

Select at Least 3, out of the List of 20 Critical Success Factors:

Select 1, out of ones You've Selected Above and Create an End-to-end Execution Plan as a Company's Massive 'CSF' Strategy:

6. Non-Consumer Market Expansion

Identify and target non-consumers in your industry who are currently unable to purchase your products or services due to specific barriers. Brainstorm solutions to gain market share in this uncontested space.

Look for a Non-Consumer in your Industry who isn't able to buy your Products / Services due to a Specific Barrier:

Brainstorm, Identify and Describe all Specific Barriers in the Current Portfolio of Products/Services preventing non-consumers from buying:

Brainstorm and Build a Compelling Solution Architecture to Gain the Highest Headroom with Customer Delight:

Execute a Series of Tests and Build a Weekly Improvement Cycle around it to Maximise the Uncontested Market Space:

What Went Well (WW)

What Went Wrong (WWW)

What Could be Improved (WCBI)

List of Customization in Existing Bouquet of Product/Services:

List of New Additions in the Existing Bouquet of Products/Services:

7. 5R Credibility Builder

Assess and enhance your organization's credibility based on the 5 R's: Review, Retention, Reference, Repeat, and Referral (implied by the original source's "Repeat" context but often linked to Referral in 5R models). Rate each R and outline action steps for numeric growth.

On a Scale of 1-10, where 1 is Lowest and 10 is Highest, Rate the Following Rs of Credibility on your Organisation (Tick):

Rating	Score (1-10)

Write 3 Action Steps against Each 'R' to bring out Visibility in Numeric Growth:

8. Credit & Borrowing Insights

Analyze your organization's financial health to make informed decisions about further borrowing. Calculate key ratios and identify initiatives to improve them, ensuring sustainable growth.

Write down the reason for further Borrowing:

Find out the following ratios for last 2 years.

Debt to Equity Ratio - (Loan on the company / Investment made in the business). This ratio should be less than 2 times.

Interest Service Coverage Ratio - (Earnings before Interest and Tax / Interest). This ratio should be between 1.5-2.5 times.

Debt Service Coverage Ratio - (Earnings before Interest, Depreciation, Amortization and Tax / (Interest + Repayment)). This ratio should be between 1.5 - 2 times.

In case if all your ratios are in range then you can go for further debt.

What are the initiatives you can take to improve these ratios?

9. Inventory Optimization Tracker

Optimize your inventory levels by tracking product turnover ratios. Identify dead stock and implement strategies to maintain an optimum inventory, ensuring efficient resource allocation.

List your products with their existing inventory in descending order (e.g., Product A: 50,000 units, Product B: 30,000 units).

Example: If you have 1 lakh total inventory and 15 products, find the inventory of each product and put it down in descending order.

Find the Inventory Turnover Ratio of each of these products? Arrange products in descending order of Inventory Turnover.

Example: Inventory Turnover Ratio of Product 1 - Product 1 Annual Sales / Product 1 Annual Inventory.

What are the strategies you are going to implement to remove dead stock and maintain optimum inventory levels?

Suggestions: Strategy 1: Bundle the lowest Inventory Turnover products with Highest inventory turnover ratio. Strategy 2: While ordering 70% of products should be High Inventory Turnover Ratio and 20% should be medium and only 10% should be slow.

10. Customer Success Journey

This framework focuses on improving customer success through systematic feedback capture and strategic improvement cycles. Whether you measure NPS or not, this tool helps enhance the customer journey.

1. If you have already measured NPS, then you should use the following improvement cycle framework:

Customer Touchpoints	Current NPS	Desired NPS (in Reference to Industry Standards)	Brainstorm and identify the Strategies to Improve NPS Score

2. If you don't measure NPS, then take customer feedback on a scale of 1-10 using the 'NPS Questionnaire.

i. Primary Question: a. How likely are you to recommend us (your product, service, or brand) to a friend or colleague?

Follow-up Question: b. How did we disappoint you and what can we do to make things right?

ii. Secondary Questions: Ask customers to rate you on the following touchpoints on a scale of 1-10:

a. Rate your product/service (1-10) b. Rate experience on website/showroom (1-10) c. Rate the interaction with sales executives (1-10)

d. Rate the store layout (1-10) e. Rate the product search experience in the store (1-10) f. Rate the billing experience (1-10)

Framework for Capturing Customer Voice

Customer Issue Details	Medium of Complaint	Issue Reported Date/Time	Responsible Person For Resolution	Resolution Given	Is Customer Satisfied (Yes/No)

Escalation Matrix

Levels	Designation	E-mail	Phone Number

Welcome to the Advanced Strategic Frameworks Hub (V2)

1. VRIO Strategic Assessment

What's your Score on each one of the following Parameters? (Rate on a Scale of 1 - 10, where 1 means Very Bad and 10 means Excellent!)

AI-Generated Changes:

Error:

2. Customer Exit Barrier Analysis

Exit/Switching Barrier (Tick all that apply)

Other Barriers:

AI-Generated Actions:

Error:

3. Market Entry Deterrence

Psychographics and Demographics of My Customer

Buyer Segment:

My Current Portfolio of Product(s) / Service(s)

Customer's Objections / Available Options (AATNA - Another Alternative to Negotiated Agreement)

Entry Barrier (Please Tick all that apply)

AI-Generated Changes:

Error:

4. Product Portfolio Navigator

Q2. Qualify your existing product/service portfolio based on the following qualification criteria:

AI-Generated Changes:

Error:

5. Critical Success Factor Blueprint

Select at Least 3, out of the List of 20 Critical Success Factors:

AI-Generated Strategies:

Error:

6. Non-Consumer Market Expansion

AI-Generated Solutions:

Error:

What Went Well (WW)

What Went Wrong (WWW)

What Could be Improved (WCBI)

List of Customization in Existing Bouquet of Product/Services:

List of New Additions in the Existing Bouquet of Products/Services:

7. 5R Credibility Builder

On a Scale of 1-10, where 1 is Lowest and 10 is Highest, Rate the Following Rs of Credibility on your Organisation (Tick):

Write 3 Action Steps against Each 'R' to bring out Visibility in Numeric Growth:

AI-Generated Actions:

Error:

8. Credit & Borrowing Insights

Find out the following ratios for last 2 years.

AI-Generated Initiatives:

Error:

9. Inventory Optimization Tracker

AI-Generated Strategies:

Error:

10. Customer Success Journey

1. If you have already measured NPS, then you should use the following improvement cycle framework:

2. If you don't measure NPS, then take customer feedback on a scale of 1-10 using the 'NPS Questionnaire.

ii. Secondary Questions: Ask customers to rate you on the following touchpoints on a scale of 1-10:

AI-Generated Strategies:

Error:

Framework for Capturing Customer Voice

Escalation Matrix